Meet Jewel, Our New Virtual Assistant!

We know you have questions, sometimes lots of questions! 💕
So instead of you having to wait for a reply to your email or phone call, the Two Moms have worked hard to bring you instant gratification 🙂 Welcome Jewel! She’s your 24/7 virtual assistant waiting to answer your questions.
She’ll guide you to photos of what we consider damaged conditions, your payment options and how long they take, shipping questions, how selling your supplies works, why your quote can be discounted (and how to avoid that), not removing ‘script labels, and much more!
We’re also improving Jewel all the time, so give her a try and we’ll keep sending her to the Two Moms University for continuing education to better help you!

16 Comments

  1. Frances a Douglas on February 14, 2021 at 9:59 pm

    Can i get a quote on 50ct accu-chek Aviva plus ?

    • Frances a Douglas on February 14, 2021 at 10:02 pm

      50ct Aviva plus test strip quote

      • twomom_admin on February 14, 2021 at 10:46 pm

        Sure thing, you can get an instant quote on those on our website, we’d need to know the exp date and condition which you can select, get an instant quote and then request a pre paid shipping label and send them to us. https://www.twomomsbuyteststrips.com/sell-your-test-strips/ – let us know how we can help further!

    • kcruse77 on February 18, 2021 at 11:16 am

      Hi There Frances, yes, our virtual assistant can also give you quotes on the different boxes as well 🙂
      -2 moms

      • kalliburrahm on June 19, 2021 at 11:39 pm

        What info is needed to send me a Google pay

        • kcruse77 on June 21, 2021 at 10:40 am

          If you want to be paid via Google Pay, you have to have a Google Pay account that is linked to your Google email. Once you have that, you need to provide us the email when you make an order on our website and you request to be paid via Google Pay.

    • Cyd Kuwashima on March 28, 2021 at 5:38 pm

      May I request a shipping envelope

      • kcruse77 on April 11, 2021 at 2:18 pm

        Hi there, every time you need a shipping label, you make a new order on the website and request one.

  2. lopezron487 on February 16, 2021 at 3:27 pm

    Hello, i made an order #11292 for 2 100ct Accuchek aviva plus test strips, i want add 5 more for a total of 7 100ct Accuchek aviva plus test strips
    Is this ok.

    • kcruse77 on February 18, 2021 at 11:15 am

      Hello Ron! Sure thing, I updated your order for you to reflect seven boxes total 🙂
      – two moms

      • hmariee19love96 on July 2, 2021 at 1:43 pm

        Shipment says processed how long does it take to receive PayPal payment

        • kcruse77 on July 7, 2021 at 9:01 pm

          Hello, thank you for your inquiry. “When will I be paid?” is our most popular question from our customers.
          On our website [under Frequently Asked Questions], we ask for four business days to process your payment, here’s why:

          “Payment is made No later than 4 business days after we receive your package. We receive a large numbers of boxes, and we need time to remove any labels, inspect the packages, and log in the order details to ensure that your payment is processed correctly.”

          Of course, we aspire to pay our customers as quickly as possible, so you may see your payment processed much quicker than that!

  3. Jason Murphy on February 17, 2021 at 6:29 pm

    My account says shipment processed, when does payment occur?

    • kcruse77 on February 18, 2021 at 11:14 am

      Hi there Jason, your order was paid via cash app on February 17. The process works like this, we pay anywhere from the day the item comes in to four business days later. We pay as fast as we can, because getting your payment to you is the most important thing to the two moms. usually we work all day long inventory in boxes, and we Pay people in the evening. Hope that answers your question 🙂 thank you, – two moms

  4. Dkramer0412 on February 22, 2021 at 10:58 am

    i sent my items and today i get this message from usps Your item has been delivered to an agent for final delivery in EL CAJON, CA 92021 on February 22, 2021 at 10:24 am.just checking due to so many problems with the usps with these items, they lost my package in philadelphia since feb. 13 then found it, then tried to deliver on feb. 20 with no access to delivery, then again today, got message Your item has been delivered to an agent for final delivery in EL CAJON, CA 92021 on February 22, 2021 at 10:24 am.

    • kcruse77 on February 23, 2021 at 2:09 pm

      Received, inventoried, and paid yesterday. Money will be in account 2/24/21 as documented in your completed order #11507.

Leave a Comment