FAQs

“When will I be paid?” is our most popular question from our customers.

Payment is normally made within 24 hours of receipt of your supplies, and normally the same day. We receive a large numbers of boxes, and we need time to remove any labels, inspect the packages, and log in the order details to ensure that your payment is processed correctly, and sometimes that is the next business day.

Of course, we aspire to pay our customers as quickly as possible, and most often the same day we receive your boxes.

Our payment team comes online after 5pm Pacific Time M-F and your payments are always processed after 5pm every business day. You will receive an email from us after your payment was completed and your quote is closed out. That may be late in the evening, even though your actual payment was made earlier.

You will receive an email confirmation when your payment has been processed. If you are wondering if your payment has been issued, please review your email or you can review the status of your quote in your My Account page 24/7.

And please note, although we love to hear from you, emailing to ask when you will receive your payment often delays your payment since it takes time to look up your quote, check with our supply processors and then with our payment system. And this also may delay payments to other sellers as well since we are checking when your payment will be or was processed instead of processing payments :). Please know we understand how important getting paid is and strive to process your payments as fast as possible. We appreciate your business!

ALL the products we buy are listed on our Sell Test Strips page. We don't buy any other products other than the ones listed and included diabetic test strips, insulin, insulin supplies and lancets.

We don't buy meters, private label brands or any supplies not listed on that page. Hope that helps!

We can pay you via check, ACH, PayPal or Venmo. You decide how you would like to be paid during the checkout process when you submit your quote to us. Just select the method that works best for you.

We can pay you by check, ACH, PayPal or Venmo. You decide how you would like to be paid during the checkout process when you submit your quote to us.

• When you get a notification that your quote has been paid by check it will take about 7-10 business days to receive (there is no cost to you).
• When you get a notification that your quote has been paid by ACH, it takes an additional 1-2 days for the funds to show up in your bank account (there is no cost to you).
• When you get a notification that your quote has been paid by PayPal, payment is instant IF YOU HAVE A PAYPAL ACCOUNT (Please note, there are no Paypal fees if you provide your Paypal registered email address (not handle or link), otherwise Paypal charges a 2.9% fee to you the seller.
• When you get a notification that your quote has been paid by Venmo, payment is instantly transferred to your Venmo account (Venmo charges a 1.5% fee for instant transfer and no cost for 14 day transfer).

Sure thing!

Just visit our Sell Test Strips page, select the supplies you want to sell, select the condition and exp date of your supplies and add them to your cart. Then 'check out' and let us know your contact information and how you'd like to be paid.

When selecting how you'd like to ship your supplies to us, just select 'Shipping Kit' and we will send you a box and pre paid shipping label!

Yes! We offer a $10 bonus for new customers for submissions over $100. Just use the code NEW10 when you check out and it will automatically be applied. Please note, you have to use the code NEW10 when you checkout to receive the bonus. We appreciate your business!

We do!

• If you choose to mail your supplies yourself, we will cover all of your shipping costs. We ask that you use either USPS First Class or Priority Mail (not Express Priority Mail). Ship to us in a sturdy box to protect the supplies, and allow the shipping cost to be shown on the shipping label. We reimburse you for your shipping charges when we pay you for your supplies.
• If you request a free shipping label when submitting your quote, we will email you a postage paid mailing label for you to print out, so you can mail us your supplies at no upfront cost to you. Shipping labels are emailed to you within minutes of your quote submission. (Check your spam folder if you don't see your shipping label in your regular email).
• If you request a shipping kit, we will mail you a box, a postage paid pre-printed shipping label. All you need to do is put your supplies in the box, tape it up, affix the label and drop it off at any Post office or mail center. Please allow up to 6 business days to receive your shipping kit.

There is no limit to the amount of test strips you can sell, provided you comply with the following stipulations:

Please do not! If your boxes have labels, PLEASE PLEASE PLEASE DO NOT REMOVE THEM as this can damage the boxes and reduce their value or even make them worthless. Please be assured that we will remove and shred all labels before resale. If you absolutely must mark out personal information, here are some tips:

• do not use a marker that will bleed through the label and damage the box
• do not scribble outside the label and mark up the box
• do not use a sharp pen that carves grooves in the test strip box

We accept MOST types of retail and mail order test strips including: One Touch Ultra, One Touch Verio, Accu-Chek Aviva Plus and Smartview, Bayer Contour (retail only), Bayer Contour Next (retail only)  and Freestyle Lite.

• We do not accept boxes with broken seals. If we receive boxes with broken seals, we will dispose of them.
• We do not accept boxes with damage! No tears, no dents! Boxes must be perfect. If we receive damaged boxes, we will dispose of them.
• If your boxes have labels, PLEASE DO NOT REMOVE THEM as this can damage the boxes and make them worthless. Please be assured that we will remove and shred all labels before resale.

The Two Moms also purchase Dexcom sensors and transmitters, Humulin, Omnipods and some brands of lancets. Please visit our Sell Test Strips page to view all the supplies we purchase. If your supplies are not listed on the page, we don't buy them.

Count the current month as "0" and the next month as "1" and so forth. For example, if the current month is September (month "0"), then if your strips expired in eight months, they would expire in May (month "8"). (The diabetic test strips you send us must have a minimum expiration date of at least eight (8) months.)

It's eazy peazy 🙂 Just visit our 'How It Works' page and we'll tell you all about it.

No, we do not. The diabetic test strips we purchase from you must have an expiration date that is at least eight (8) months ahead of the date we receive them. The boxes must also be factory sealed and in good condition.

Although there are many reasons the prices can fluctuate, the simple answer is that test strip prices are based on supply and demand. Sometimes a manufacturer will flood the market with their brand of test strips, causing an over-supply in the market which results in a price drop. Conversely, when a certain brand is scarce, the test strip price will increase.

Yes, we buy certain brands of lancets. The 5 brands we currently buy are listed under the Lancet Section (underneath the Test Strips). If you don't see your brand listed, we do NOT buy them. They MUST be sealed and expire 13+ months from now.

You may have noticed that we provide a priority mail label for you to send us your order containing humulin so it gets to us in 1 to 2 days. The FDA permits Humulin to be unrefrigerated for up to 30 days at moderate temperatures (56-86 degrees F). Once we receive your item, it is immediately refrigerated again.

We do not return items sent to us in error. Our customers must check two boxes that acknowledge they understand this policy before submitting their supplies to us.

We are in business to stay in business, and we work honestly and professionally. We use the United States Post Office, a division of the federal government, to transact business. When you ship your items using USPS it is actually mail fraud if we do not send a payment to you! We would like you to be satisfied with your experience selling your strips so that you will use us again and refer others to the Two Moms.

If you want to sell us items, our shipping information [as well as the pre-paid labels and kits], are all automatically sent only after a customer submits them on our website. And actually, that’s a good thing because it helps us keep all the orders straight 🙂

All you have to do is go to our website www.twomomsbuyteststrips.com (you are on it now), select the items that you want to sell to us, and select the options that apply to you! You will automatically receive email confirmation along with your pre-paid shipping label that you can print and use immediately.

If you are sending your supplies yourself and would like to be reimbursed, after you submit your supplies here on our website, you will receive an email confirmation with a quote # and the address in California to ship to.