Did You Get My Box?

Did you get my box?

One of the most asked questions we get is “did you get my box?”

This often takes time for both you (the customer) and/or the Two Moms to find out, looking up your quote, the tracking number, checking with USPS, checking with our processing staff and then either emailing or calling you back.

Well no longer!

We’ve taught Jewel, our virtual assistant, to check all of that for you within seconds! Just tell her you’d like to track your quote and type in your quote number. Within seconds, you’ll get the status of the delivery, an estimated delivery date (if available) or if it was delivered, if it is still being processed or when it was paid.

And we’re constantly improving Jewel, so test her out today and we’ll keep training her at Two Moms University to better help you. Our mission is to provide you the best customer service in the business!
❤️the Two Moms❤️

4 Comments

  1. r_mart911 on February 18, 2021 at 8:19 am

    I have not received my box.

    • kcruse77 on February 18, 2021 at 11:10 am

      Hello Regina, we have not received any new requests for a shipping kit from you since December. If you would like to sell your strips and receive a free shipping kit, please login to our website and create a new order for yourself 🙂 thank you so much.
      -The two moms

  2. nikkifjones on February 22, 2021 at 9:53 am

    Hello have you received my box? Order # 11563

    • kcruse77 on February 23, 2021 at 2:01 pm

      Hi Nikki, since you mailed them yourself I don’t have any tracking. With the number of boxes we receive, that’s how we keep track of the packages.

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